Park Place Porsche consistently enjoys Customer Satisfaction Index (CSI) scores in the upper 95% and above range. In fact, attaining and maintaining these satisfaction scores are one of the components required to achieve Porsche Premier status - something we have achieved now for over a dozen years. Following are some recent customer reviews from our CSI surveys for our Park Place Porsche Dallas dealership. Check back soon for more, as we will be constantly updating our Porsche Dallas dealer reviews section of this website.
Park Place Porsche Dallas Review from Walter B.
Kevin is an outstanding service advisor! Very knowledgeable and kept me in the loop on my vehicles service. A huge asset to the Porsche team. Charlie Lacy did the actual work and is the consummate Porsche technician. Very knowledgeable also and very attention to detail orientated. Everything completed in a very timely manner and correctly. Another asset to the Porsche team.
Park Place Porsche Dallas Review from Philip H.
I can't think of any recommendations for improvement- -these folks did a great job. I didn't get an estimate because the work done (repair malfunctioning brake lights) turned out to be very quick, taking less than 30 minutes total, and only cost around $30. I am particularly pleased with the techs at Park Place, who are always happy to fully explain what they're doing, describe the vehicle's principles of operation, and to offer you tips on maintaining your vehicle.
Park Place Porsche Dallas Review from Hoyt W.
Kevin, my service representative at Park Place, is always extremely helpful and always makes my service visits a pleasure.
Park Place Porsche Dallas Review from Jeff W.
The Service Department at Park Place is always professional, quick and available. They are a good group.
Park Place Porsche Dallas Review from Jim M.
My service advisor was thorough in explaining my situation and offering guidance.
Park Place Porsche Dallas Review from John B.My service advisor Jenny was very responsive and pre-arranged with her team to get me in and out in the promised time while I waited in the customer lounge.
Park Place Porsche Dallas Review from Elaine S.
I'm completely satisfied with Park Place Porsche.
Park Place Porsche Dallas Review from AJ - Dallas, TX
Courteous, professional and pleasant. Nice to chat w/Mike Ferris, who sold me the car also. Nice of people to remember you. Thanks for a pleasant experience.
Park Place Porsche Dallas Review from Fred - Dallas, TX
I have bought quite a few cars from Park Place Porsche and will continue to do so. They are very professional in their approach.
Park Place Porsche Dallas Review from William L.
Kevin is consistently the most competent and polite individual I have interacted with at Park Place between the sales, finance, parts, and service departments.
Park Place Porsche Dallas Review from Sloan - Amarillo, TX
Overall, the purchase experience was one of the best I have ever had. My salesperson, Ryan McWilliams kept me informed about my delivery and arranged to have the car shipped to my home. He returned calls, kept his promises, and I subsequently bought a 2011 Cayenne S mostly because of my positive experience with all the people at Park Place.
Park Place Porsche Dallas Review from John - Wichita Falls, TX
Patrick , Neal , Randal , Jason and Jimmy made my experience exceptional purchasing my 911S, purchasing additional parts and wheels, servicing my new 911S and fitting my new Fuchs wheels to my new 911S.
Park Place Porsche Dallas Review from Albert H.
Kevin is great. Knows his stuff and explains things well.
Park Place Porsche Dallas Review from Matthew - Richardson, TX
My first service visit with my new Porsche and the best service experience I've had! It's nice to be with a dealer who knows what they're doing with cars and customers.
Park Place Porsche Dallas Review from John - Dallas, TX
Jim and Jon were very professional in their approach. I like my new Panamera more than I have liked any other car I have owned and look forward to many more pleasant buying experiences. The ultimate question, would I refer a friend to Park Place Porsche, you bet! Best regards.
Park Place Porsche Dallas Review from Jay - Dallas, TX
You by far have the best service department I have ever dealt with.
Park Place Porsche Dallas Review from Richard. Cedar Hill, TX
All of the people are professional and understanding with regards to automotive service. Thanks.
Park Place Porsche Dallas Review from Craig S.
Kevin and the staff always take good care of our cars and us.
Park Place Porsche Dallas Review from Enrique - Dallas, TX
Park Place continues to deliver excellent service after the sale. They have one my loyalty.
Park Place Porsche Dallas Review from William - Denver, CO
My visit was an emergency service visit from an out of town customer. Kevin, was exceptional in looking after our Panamera and our personal needs. I have the highest regard for his abilities and commitment to customer service.
Park Place Porsche Dallas Review from Randi E.
Justin provides EXCEPTIONAL customer service every time I bring my car in for service (or previous cars). Recently when I dropped off my car, I needed a vehicle that both of my children could ride in and they quickly made arrangements to accommodate my need. Every person on hand that morning and when I picked up my car the following day could not have been more helpful or pleasant. Congratulations on finding people that understand customer service.
Date Posted: February 9, 2016